Information Technology Services

Maintenance Archives

  • Jamf Cloud Premium Infrastructure Maintenance

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    Impact of the change on users: Jamf Pro will not be available during the maintenance period. Reason for the change: The vendor will be patching Jamf Cloud. (ID # 574385)

  • IPControl Maintenance

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    Impact of the change on users: Authorized IPAM IPControl (GUI) users will not be able to make DNS or DHCP changes while the Executive upgrade occurs during the maintenance period. No DNS/DHCP services will be impacted Reason for the change: ITS is applying a vendor update to fix a DNS zone issue. (ID # 572411)

  • MicroStrategy Maintenance

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    Impact of the change on users: https://microstrategy.gmu.edu will be unavailable during maintenance. Reason for the change: ITS is addressing penetration testing results. (ID # 570209)

  • Patriot Drive Maintenance

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    Impact of the change on users: The patriot drive will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is installing security updates. (ID # 569480)

  • RAMP Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: RAMP will be unavailable during the maintenance period for regularly scheduled maintenance. Please save your work often and log off before that time. Reason for the change: The vendor is applying Microsoft critical security updates and conducting network maintenance. (ID # 569188)

  • BeyondTrust Update

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    Impact of the change on users: BeyondTrust will be unavailable during the maintenance period. Users will not be able to hold remote support sessions. Reason for the change: The vendor is updating BeyondTrust. (ID # 569267)

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is applying Microsoft security patches. (ID # 569317)

  • Atlas Ellucian, Imaging, Zax Evisions Server Maintenance

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    Impact of the change on users: Applications and hosted site on the Atlas Ellucian, Imaging, Zax Evisions servers will be unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE). (ID # 569470)

  • Admissions Servers Unavailable

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    Impact of the change on users: Hosted sites on Admissions servers will be intermittently unavailable during the maintenance period. Reason for the change: ITS is addressing Common Vulnerabilities and Exposures (CVE) (ID # 569453)

  • MicroStrategy & 25 Live Unavailable

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    Impact of the change on users: MicroStrategy, Registrar Destiny One Registration, and 25Live will be briefly unavailable during the maintenance window. Reason for the change: ITS is applying Microsoft security updates. (ID #  569450)