Information Technology Services

Maintenance Archives

  • Brief Campuswide Network Outages

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    EXTENDED MAINTENANCE Impact of the change on users: All Mason Wi-Fi and wired networks, Mason online services, applications, and websites, will be intermittently unavailable during the maintenance period. Network outages are expected to last less than 5 minutes each; however, some services may take longer to come back online. IMPORTANT: Ongoing sessions of Mason services,…

  • Select Websites Unvailable

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    Impact of the change on users: The following websites will be briefly unavailable during the maintenance period. The Course Enrollment Daily Snapshot & the Course Enrollment Comparison Reports (https://enrtargets.gmu.edu/) Mason Workshops (ittraining.gmu.edu) Office of Institutional Effectiveness and Planning Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Mason Research (research.gmu.edu) Student Evaluations…

  • CATV Coax Service Unavailable: Finley, Krug, Rogers, Thompson, West & Whitetop

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    EXTENDED MAINTENANCE Impact of the change on users: CATV coax service will be unavailable in the following buildings during the maintenance period: Finley Krug Rogers Thompson West Whitetop Reason for the change: ITS is restoring CATV coax service to East, Fenwick, and Lecture Hall. (ID # 220010)

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for September 2021 (ID #221033 & 221048)

  • DHCP/DNS Server Maintenance

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    Impact of the change on users: Devices on the wired networks at the following campuses will not be able to receive or renew a DHCP leases intermittently during the maintenance period: Arlington Science and Technology Campus Other non-Fairfax Campus Mason Locations Properly configured DNS clients (i.e., more than one DNS server configured) will not be…

  • Data Center Maintenance: PDU Shutdown

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    EXTENDED MAINTENANCE Impact of the change on users: The power distribution units (PDU) for several rows in the Data Center will be shut down during the maintenance period; however, any systems that have redundant power supplies and are configured to switch to the redundant source automatically should not experience an interruption. IMPORTANT: SYSTEM ADMINISTRATORS The…

  • Patriot Virtual Computing (PVC) Desktops & AppSilos Unavailable

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    Impact of the change on users: Patriot Virtual Computing (PVC) Desktops or AppSilos will be unavailable during the maintenance period IMPORTANT Please log out of any existing sessions to avoid losing data prior to the maintenance period. Reason for the change: ITS is upgrading Citrix for continued support. (ID # 219653)

  • MicroStrategy & 25Live Unavailable

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    Impact of the change on users: MicroStrategy and 25Live will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying September 2021 Microsoft security updates. (ID #221107)

  • Firewall Testing

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    Impact of the change on users: No impact to users is expected; however, if a disruption to services, applications, or websites occurs, ITS will post an unplanned outage on https://wpdev.its.gmu.edu/alerts/. Reason for the change: ITS is testing firewalls in preparation for migration. (ID # 220439)

  • CUI Desktops & AppSilos Unavailable

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    Impact of the change on users: CUI Desktops or AppSilos will be unavailable during the maintenance period IMPORTANT Please log out of any existing sessions to avoid losing data prior to the maintenance period. Reason for the change: ITS is upgrading Citrix in order to receive continued support. (ID # 219649)