Information Technology Services

Maintenance Archives

  • Patriot Web Unavailable

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    Impact of the change on users: Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the servers and apps. (ID # 219313)

  • Data Center Maintenance: PDU Shutdown

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    EXTENDED MAINTENANCE Impact of the change on users: The power distribution units (PDU) for several rows in the Data Center will be shut down during the maintenance period; however, any systems that have redundant power supplies and are configured to switch to the redundant source automatically should not experience an interruption. IMPORTANT: SYSTEM ADMINISTRATORS The…

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change: Banner Admin, Patriot Web, DataMart, and decentralized systems may not be available during the maintenance period. Reason for the change: ITS is applying quarterly security patches and updates. (ID # 208170)

  • MESA Support Tools Briefly Unavailable

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    Impact of the change on users: MESA Support Tools (https://tools.mesa.gmu.edu/) will be briefly unavailable during the maintenance period. Reason for the change: ITS is fixing an issue with the MESA share description that is not displaying correctly. (ID # 220730)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying August 2021 Microsoft security updates. (ID # 220593)

  • Globus Unavailable

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    Impact of the change on users: Globus will be unavailable during the maintenance period. Reason for the change: ITS is upgrading both the server operating system and the Globus application. (ID # 219974)

  • Microsoft Teams Attendee/Registration List Download Enabled

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    Impact of the change on users; There will be no interruption of service for MS Teams during the maintenance period. Reason for the change: ITS is enabling a new MS Teams feature for meeting organizers to download attendee and/or registration lists that include entry and departure times. Meeting organizers will be able to download attendance…

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying September 2021 Microsoft updates. (ID # 220536)

  • Apogee ResNet Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Apogee ResNet and Stream2 will be unavailable in SMSC Residence Hall in Front Royal during the maintenance period. Apogee is Mason’s service provider for wired, Wi-Fi, and cable access in the Residence Halls. Please see gmu.apogee.us for set-up information and to get support. Reason for the change: The…

  • Partriot Pass Password Management Update

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    Impact of the change on users: Service will be available during the maintenance period. Reason for the change: ITS is updating the password change confirmation email. (ID # 220175)