Information Technology Services

Maintenance Archives

  • Classroom & Lab Computers and Citrix Virtual Lab Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Classroom and lab Computers and the Citrix Virtual Lab will be briefly unavailable during the maintenance period. Note: Active sessions may drop during the maintenance period. Reason for the change: ITS is upgrading the Citrix software. (ID # 219007)  

  • Password Management Website Unavailable

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    Impact of the change on users: The Patriot Pass Password Management website (password.gmu.edu) will be intermittently unavailable during the maintenance period. Reason for change: ITS is applying patches and fixes to improve user experience. (ID # 218909)

  • eduroam Update

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    Impact of the change on users: The eduroam wireless network will not be impacted during the maintenance period. IMPORTANT Users will be required to use their email ([email protected]) to log into the eduroam wireless network after the maintenance period. Reason for the change: ITS is updating the rules to require users to users to use…

  • Banner Admin & Patriot Web Unavailable

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    Impact of the change: Banner Admin and Patriot Web will be unavailable doing the maintenance period. Reason for the change: ITS is applying quarterly upgrades and patches to servers. (RFC # 218529)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change: Banner Admin, Patriot Web, DataMart, and decentralized systems will be available during the maintenance period. Reason for the change: ITS is applying quarterly security patches and updates. (ID # 217694)

  • Mason.gmu.edu Unavailable

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    Impact of the change on users: Mason.gmu.edu will not be available to users during the maintenance period. Reason for the change: ITS is applying the latest updates. (ID #215887)    

  • MIcroStrategy Related Services Unavailable

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    Impact of the change on users: MicroStrategy-related services will be unavailable during the maintenance period. Reason for the change: ITS is upgrading server hardware. (ID # 219142)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying July 2021 Microsoft security updates. (ID # 218947)

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying August 2021 Microsoft patches. (ID # 218835)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot and the Course Enrollment Comparison Reports (enrtargets.gmu.edu) Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching…