Maintenance Archives

ClearPass Server Maintenance

07/21/2021 11:00 p.m. to 07/22/2021 2:08 a.m.

Impact of the change on users: There may be intermittent outages; however, users are not expected to experience service interruptions. Reason for change: ITS is updating servers. (ID # 217470)
MicroStrategy Software Updateto

07/21/2021 11:00 a.m. to 07/21/2021 10:00 p.m.

EXTENDED MAINTENANCE Impact on users: MicroStrategy (microstategy.gmu.edu) will be unavailable during the maintenance period. Users should run reports before 11 a.m. Reason for change: ITS is updating the software to take advantage of new features and continued support. (ID #216686)
Cox Internet Services Unavailable

07/21/2021 12:00 a.m. to 07/21/2021 6:00 a.m.

Impact of the change on users: Internet services will not be available at the following sites: Mason Enterprise Center (Commerce 5) Psychology Clinic University Townhouses Point of View Potomac Science Center Loudon Campus Reason for change: The vendor is performing maintenance.
MicroStrategy Unavailable

07/17/2021 9:00 a.m. to 07/17/2021 11:00 a.m.

Impact of the change on users: MicroStrategy-related services will be unavailable during the maintenance period. Reason for change: ITS is applying patches to the system. (ID #216652)
MicroStrategy Unavailable

07/15/2021 10:00 p.m. to 07/16/2021 1:00 a.m.

Impact of the change on users: Servers and services will be unavailable during the maintenance period. Reason for change: ITS is applying the latest security patches (ID #217451)
IP Address Management (IPAM) Update

07/12/2021 6:00 p.m. to 07/18/2021 10:00 p.m.

Impact of the change on users: Servers and services will be unavailable during the maintenance period. Reason for change: ITS is applying patches (ID #215891)
Residence Hall Network Upgrades

07/12/2021 2:00 p.m. to 07/12/2021 6:00 p.m.

Impact of the change on users: Wired and wireless network services in residence halls will be intermittent and/or unavailable during the maintenance period. Reason for the change: The Residence Halls are in the process of moving from services provided by Mason to services provided by Apogee. Apogee will be doing a major upgrade during the…
MicroStrategy Unavailable

07/10/2021 9:00 a.m. to 07/10/2021 11:00 a.m.

Impact on users: MicroStrategy related services will be unavailable during the maintenance period. Reason for change: ITS is applying security patches. (ID #216648)
Network Switch Maintenance: GMUTV

07/07/2021 12:00 p.m. to 07/07/2021 2:00 p.m.

Impact on change on users: There may be a brief GMUTV outage during the maintenance period. Reason for change: ITS is replacing a network switch. (ID# 216517)
Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up

06/30/2021 5:00 p.m. to 06/30/2021 5:00 p.m.

EXTENDED MAINTENANCE Impact of change on users: Banner automatic document posting will be suspended while Fiscal Services completes end-of-fiscal-year processing of financial data (e.g., general ledger balances, encumbrances, purchase orders, budget, etc.). Please do not enter finance, payroll, and budget into Banner during this time period. Other Banner services will not be impacted and will…