Information Technology Services

Maintenance Archives

  • CUI & Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The CUI and non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for June 2021. (RFC #215946)

  • Banner Admin, Patriot Web & Selected Services/Web10 Sites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: 25Live Banner Admin Clockwork5 Server & Service eVA Patch/Document Service Evisions Fiscal HR Intranet ITS Alerts Listserv Mason Alerts MicroStrategy myHousing Password.gmu.edu Patriot Web RMS Security Training Software Request Service Travel Reason for change: ITS is…

  • Cox Network Internet Service Unavailable

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    Impact of the change on users: ITS received notification from Cox that Internet services will not be available at the following locations: Mason Enterprise Center Psychology Clinic University Townhouses Point of View Potomac Science Center Reason for change: The vendor is performing maintenance on network equipment.

  • Pinnacle website unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The Pinnacle website (phonebill.gmu.edu) will be unavailable during the maintenance period. Reason for the change: ITS is upgrading to the latest Oracle version and updating software. (ID # 215420)

  • TeamDynamix (TDX) Unavailable

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    Impact of the change on users: TeamDynamix (TDX) will be unavailable during the maintenance period. Reason for the change: The vendor is fixing issues that resulted from a weekend upgrade.

  • HR Intranet Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: The Human Resources Intranet System (hr.gmu.edu and mymasonhr.gmu.edu) Budget Tracking System (bts.gmu.edu) This includes the budget tracking system project of MicroStrategy for CHSS Reason for the change ITS is upgrading to the latest Oracle version. (ID #…

  • DegreeWorks Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: DegreeWorks will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the DegreeWorks database. (ID # 213345)

  • CUI Systems Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI), Citrix, and Virtual Desktop Interface (VDI) applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for June 2021 (ID #215547)

  • Job Submission, Appworx & Clean Address Unavailable

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    Impact of the change on users: Job Submission, Appworx & Clean Address will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Job Submission. (ID # 214300)

  • Password Management Site Unavailable

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    Impact of change on users: The Password Management Site will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the database. (ID #214923)