Information Technology Services

Maintenance Archives

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying June 2021 Microsoft security updates. (ID #215148)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot and the Course Enrollment Comparison Reports (enrtargets.gmu.edu) Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching…

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying June 2021 Microsoft updates. (ID #214942)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change: Banner Admin, Patriot Web, DataMart, and decentralized systems may not be available during the maintenance period. Reason for the change: ITS is applying quarterly security patches and updates. (ID # 208166)

  • Aquia Building Generator Maintenance

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    Impact of the change on users: There may be an interruption of connection to the Data Center if there are power interruptions longer than 30 minutes; however, no impact is anticipated. Reason for the change: ITS is working with the vendor to perform preventative maintenance. (ID # 214602)

  • Jamf and Mason Self Service for Mac Unavailable

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    Impact of the change on users: All Jamf services will be unavailable during the maintenance period. Reason for the change: ITS is updating Jamf services to address bug fixes and improve the performance of large uploads to JCDC. (ID # 214524)

  • Network Unavailable Across All Campuses From 3-5 a.m., June 1-4

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    EXTENDED MAINTENANCE Impact of the change on users: There will be rolling outages across all campuses in academic and dormitory buildings from 3:00 to 5:00 a.m. each night. Reason for the change: ITS is upgrading switches to improve security and performance. (ID # 214446)

  • Network Unavailable in All Buildings on All Campuses

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    EXTENDED MAINTENANCE Impact of the change on users: The wired and Wi-Fi networks in the buildings listed below may be intermittently unavailable during the maintenance period. Expand All    Collapse All [expand title=”Fairfax Campus” rel=“FFX” startwrap=”” endwrap=”” tag=”h6″] [expandsub1 title=”Academic & Administrative Buildings” rel=“submenu-highlander” startwrap=”” endwrap=”” tag=”h6″] Aquatic & Fitness Center Aquia Archive Building Arts Building Baker…

  • Select Servers Unavailable

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    Impact of the change on users: The wired network in the Data Center Site will be unavailable for servers not running LACP or for servers that are not dual connected. Reason for the change: ITS is upgrading switches. (ID # 213900)

  • Select Websites Unavailable

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    Impact of the change on users: The following websites may be unavailable during the maintenance period: ITS Live Chat Web Communications PeopleFinder Reason for the change: ITS is making changes to point websites to the new F5 VIP because the current generation of OS has reached end-of-life. (ID # 211221)