Information Technology Services

Maintenance Archives

  • CUI & Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The CUI and non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for April 2021. (ID # 213670 &  213685)

  • CUI Citrix VDI Unavailable

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    Impact of the change on users: The CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for May 2021. (ID # 213666)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    EXTENDED MAINTENANCE Impact of the change: The following services will be unavailable during the maintenance period: 25Live Banner Admin password.gmu.edu Patriot Web Reason for the change: ITS is applying quarterly upgrades and patches to servers. (ID # 212453)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying May 2021 Microsoft security updates. (ID # 213632)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying May 2021 Microsoft updates. (ID # 213423)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot and the Course Enrollment Comparison Reports (enrtargets.gmu.edu) Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching…

  • DNS Server Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: ITS will be upgrading DNS servers during the maintenance period. Only one DNS server will be worked on at any given time. Production DNS servers will be upgraded at night, early morning, or weekends to minimize any possible impact. The server and its services will be unavailable…

  • Network Unavailable: Select Buildings on Fairfax Campus

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    Impact of the change on users: During the maintenance period, the Wi-Fi and wired networks and telephone services will be briefly unavailable in the following buildings on the Fairfax Campus. University emergency services will remain in service. Art and Design Building Innovation Hall Nguyen Engineering Building Research Hall Shenandoah Office (Parking Services) Shenandoah Parking Deck…

  • CUI & Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The CUI and non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for April 2021. (ID # 212527 &  212531)

  • Classroom & Lab Computers and Citrix Virtual Lab Unavailable

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    Impact of the change on users: Classroom and lab Computers and the Citrix Virtual Lab will be briefly unavailable during the maintenance period. Note: Active sessions may drop during the maintenance period. Reason for the change: ITS is making configuration changes to improve performance. (ID # 212550)