Maintenance Archives

Impact of the change on users: ITS will be upgrading DNS servers during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is upgrading the DNS servers. (ID # 211728 & 211732)

Impact of the change on users: The password.gmu.edu website will be unavailable during the maintenance period. Reason for the change: ITS is applying configuration changes to use a new group for DUO enrollment. (ID # 212400)

Impact of the change on users: The CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for April 2021. (ID # 212491)

On Wednesday, April 21, from 10:00 to 10:30 p.m., Information Technology Services (ITS) will be making changes to the Cisco AnyConnect Virtual Private Network (VPN). After the maintenance period, the VPN client will automatically update upon launch for all users on managed or unmanaged computers. Impact of the change on users: The VPN may be…

Impact of the change on users: Appworx will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the Appworx database. (ID # 211217)

Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying April 2021 Microsoft security updates. (ID # 211994)

Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying April 2021 Microsoft updates. (ID # 211806)

Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot and the Course Enrollment Comparison Reports (enrtargets.gmu.edu) Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching…

Impact of the change on users: ITS will be replacing a DNS server during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS applying security patches to the DNS servers. (ID # 211162)

Server Administrators for servers located in the Aquia Data Center: For all the servers that are connected to switches with UTP patch cable (copper cable): if they are dual connected, there will be no outage if they are single-connected, there will be a 20–30-minute outage twice during the maintenance window. All the servers that are…