Information Technology Services

Maintenance Archives

  • Citrix Virtual Lab (CVL) Maintenance

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    Impact of the change on users: The Citrix Virtual Lab (CVL) may be unavailable for new sessions during the maintenance period; ongoing sessions will not be affected. Reason for the change: ITS is switching to a different security application on the servers. (ID # 211274)

  • Network Unavailable: Discovery Hall 1st Floor & SMART Lab

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    Impact of the change on users: The network will be unavailable in Discovery Hall 1st Floor and the SMART Lab at the Science and Technology Campus during the maintenance period. Reason for the change: ITS is moving switches. (ID # 211202)

  • CUI Services Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Controlled Unclassified Information (CUI) services will be unavailable during the maintenance period. Additionally, hung or disconnected sessions will be removed. Reason for the change: ITS is applying updates. (ID # 210572 & 210568)

  • TeamDynamix (TDX) No Longer to Support Deprecated Transport Layer Security (TLS) in Web Browsers

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    Impact of the change on users: Older web browsers that do not support Transport Layer Security (TLS) version 1.2 will not be able to use the TeamDynamix application. If you can no longer reach the TeamDynamix application, please check https://caniuse.com/tls1-2 to see if your browser is one of the affected versions. To check what version…

  • Network Unavailable in Hylton Performing Arts Center

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    Impact of the change on users: The wired and wireless networks in the Hylton Performing Arts Center building will be unavailable during the maintenance period. Prior to the planned maintenance, please save all work that is network-dependent (i.e., files synced to OneDrive or saved to the M: shared drive) and plan accordingly for phone calls…

  • COVID Health Check Website Unavailable

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    Impact of the change on users: The COVID Health Check website will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing an antivirus. (ID # 210270)

  • CUI & Non-CUI Citrix VDI Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: The CUI and non-CUI Citrix VDI will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security updates for March 2021 and installing antivirus. (ID # 211050, 211065, 211084, 211099, 211105 & 211124 )

  • Wireless Network Intermittently Unavailable on Fairfax, Science and Technology, and Arlington Campuses

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    Impact of the change on users: The wireless network will be intermittently unavailable for approximately 1-2 minutes each instance on the Fairfax, Science and Technology, and Arlington campuses in all administrative and academic buildings and dorms during the maintenance period. Reason for the change: ITS will be applying updates to wireless access points to address…

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 211139)

  • DegreeWorks Unavailable

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    Impact of the change on users: DegreeWorks will be unavailable during the maintenance period. Reason for the change: ITS is adding memory to the server. (ID # 211143)