Information Technology Services

Maintenance Archives

  • Matlab License Update

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    Impact of the change on users: The Matlab license manager will be unavailable during the maintenance period. Existing Matlab users will not be impacted. Reason for the change: ITS is updating Matlab versions from R2020b to R2021a. (ID # 210929)

  • VPN Unavailable & Cisco AnyConnect Update Required

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    On Monday, March 22, from 10:00 to 10:30 p.m., Information Technology Services (ITS) will be making changes to the Cisco AnyConnect Virtual Private Network (VPN). After the maintenance period, the VPN client will automatically update upon launch for all users on managed or unmanaged computers. Impact of the change on users: The VPN may be…

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change: Banner Admin, Patriot Web, DataMart, and decentralized systems may not be available during the maintenance period. Reason for the change: ITS is applying quarterly security patches and updates. (ID # 208151)

  • DNS Servers, Websites & Applications Unavailable

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    Impact of the change on users: Controlled Unclassified Information (CUI) services, websites, and applications will be unavailable during the maintenance period. Reason for the change: ITS is applying the February Microsoft security patches. (ID # 210441)

  • DNS Server Maintenance

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    Impact of the change on users: ITS will be upgrading a DNS server during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is applying security updates to the DNS servers. (ID # 210456)

  • Disaster Recovery Site: Wired Network Unavailable

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    Impact of the change on users: The wired network at the disaster recovery site will be unavailable during the maintenance period. Reason for the change: ITS is applying software upgrades to switches. (ID # 209588)

  • Appworx Unavailable

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    Impact of the change on users: Appworx will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Appworx. (ID # 209759)

  • Campuswide Outages of IT Services Sunday, March 14, 7:30 to 11:30 a.m.

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    Impact of the change on the user: During the maintenance period, the following systems and applications may experience intermittent and brief outages: 25Live Banner Admin (and applications that require it such as Patriot Web and the Password Management website) Campus Wi-Fi Networks Colocation Services (hosted server space) Departmental Systems Dynamic Forms mail.gmu.edu (web access to…

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying March 2021 Microsoft security updates. (ID # 210061)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying March 2021 Microsoft updates. (ID # 209949)