Information Technology Services

Maintenance Archives

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot and the Course Enrollment Comparison Reports (enrtargets.gmu.edu) Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching…

  • SiteScope Unavailable

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    Impact of the change on users: SiteScope will be unavailable during the maintenance period. Reason for the change: ITS is upgrading SiteScope. (ID # 209894)

  • RPRT Datamart Database Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: RPRT Datamart database will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the RPRT datamart. (ID # 208356)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget Tracking System (BTS) HR Intranet & hr.gmu.edu password.gmu.edu Patriot Web Reason for the change: ITS is applying Oracle upgrades to servers. (ID # 208527)

  • Intermittent Network Service Interruptions

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    EXTENDED MAINTENANCE From Friday, March 5, 12:00 a.m. to Sunday, March 7, 11:00 p.m., one of Mason’s Internet providers will be performing maintenance. Impact of the change on users: During the maintenance period, the following network services may be impacted: IPv6 Internet: certain websites with IPv6 only services may not be reachable (e.g. research systems).…

  • DNS Server Maintenance

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    Impact of the change on users: ITS will be upgrading a DNS server during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is upgrading a DNS server. (ID # 207960)

  • Imaging Prod Unavailable

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    Impact of the change on users: Imaging Prod will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Imaging Prod to address compatibility issues. (ID # 208278)

  • MicroStrategy Reports Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: MicroStrategy Reports will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the MSTRP datamart. (ID # 208375)

  • MicroStrategy Reports Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: EDWP datamart database and all MicroStrategy reports will be unavailable during the maintenance period. Additionally, Reason for the change: ITS is upgrading the EDWP datamart. (ID # 208360)

  • IronPort Intermittently Unavailable

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    Extended Maintenance Impact of the change on users: You may not be able to log into IronPort to access your quarantine, safelist, and blocklist during the maintenance period. Reason for the change: ITS is applying patches and upgrades to the quarantine and Logging Server. Note: The patching and upgrading will occur after the nightly backup…