Information Technology Services

Maintenance Archives

  • Mobile Printing Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the SQL server. (ID # 509404)

  • Active Directory Federation Services (ADFS) Certificate Update

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    Impact of the change: Active Directory Federation Services (ADFS) may experience a short outage during the maintenance period. This will impact email services and other ADFS single sign-on (SSO) services. Reason for the change: ITS is updating ADFS certificates. (ID # 505090)

  • Server Hosting Banner Maintenance

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    Impact of the change: ITS will perform server maintenance on the system hosting Banner PROD, APWP and DGWPROD. Reason for the change: ITS is upgrading the server operating system. (ID # 504143)

  • Server Hosting EDWP Maintenance

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    Impact of the change: ITS will perform server maintenance on the system hosting EDWP . Reason for the change: ITS is upgrading the server operating system. (ID # 504081)

  • RAMP Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: RAMP will be offline during the maintenance period. Please save your work often and log off before that time. Reason for the change: The vendor is performing maintenance. (ID # 508060)

  • Data Center Switch Maintenance

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    Impact of the change on users: There will be rolling outages, lasting approximately 5 minutes following services during the maintenance period: Banner Test Server Banner 9 Application Navigator Banner Admin Apps Banner 9 Banner Access Management Classroom VDI Storefront Additionally, users will not be able to make new connections to the Citrix Virtual Lab during…

  • Informatica Intelligent Cloud Services (IICS) July 2024 Major Release

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    EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS) to the July 2024 Major Release. (ID # 501485)

  • Patriot Drive Unavailable

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    Impact of the change on users: The Patriot Drive will be unavailable during the maintenance period while the server reboots. Reason for the change: ITS is Microsoft Server operating system Monthly patches. (ID # 506872)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 505077)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…