Information Technology Services

Maintenance Archives

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft security patches. (ID # 483219)

  • Patriot Drive & 25Live Intermittently Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Patriot Drive and 25Live will be intermittently unavailable while servers reboot during the maintenance period. Reason for the change: ITS is uninstalling an unnecessary and unused Windows feature. (ID # 502642)

  • Server Hosting Banner Maintenance

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    Impact of the change: ITS will perform server maintenance on the system hosting dev/test instance of Banner DegreeWorks and AppWorx. Reason for the change: ITS is upgrading the server operating system. (ID # 504243)

  • Wi-Fi Networks Unavailable in All Academic & Administrative Buildings at All Campuses & Locations

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    EXTENDED MAINTENANCE Impact of the change on users: The Wi-Fi networks in all academic and administrative buildings at all campuses and locations will be unavailable during the maintenance window. Cell phone service will not be impacted. ResNet networks in the residence halls will be available; however, the following services will be unavailable in the residence…

  • LISTSERV Maintenance

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    Impact of the change on users: LISTSERV will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying quarterly patches. (ID # 503585)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self-Service password.gmu.edu Reason for the change: ITS is applying routine quarterly security/update patches to production servers. (ID # 272775)

  • Patriot Drive Unavailable

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    Impact of the change on users: The Patriot Drive will be unavailable during the maintenance period while the server reboots. Reason for the change: ITS is applying firmware updates. (ID # 505468)

  • Server Hosting Banner Maintenance

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    Impact of the change: ITS will perform server maintenance on the system hosting Banner DBA4, DEVL, QADB, PPRD, and TRNG. Reason for the change: ITS is upgrading the server operating system. (ID # 504241)

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft Security Updates and other updates. (ID #503923 & 503928)

  • Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up

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    EXTENDED MAINTENANCE Impact of change on users: Banner automatic document posting will be suspended while Fiscal Services completes end-of-fiscal-year processing of financial data (e.g., general ledger balances, encumbrances, purchase orders, budget, etc.). Please do not enter finance, payroll, and budget into Banner during this time period. Other Banner services will not be impacted and will…