Information Technology Services

Maintenance Archives

  • Data Center PDU & UPS Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: During the maintenance, the generator will be engaged and PDUs will remain online while units are checked. UPS units will be placed in maintenance bypass, one at a time. After each UPS has been checked, the unit will be placed back online. Reason for the change: ITS…

  • Jamf Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: During this time, you may be logged out of Jamf Pro, although the Jamf Pro Server will be working without interruption. Reason for the change: The vendor is patching the Jamf Cloud infrastructure to ensure that Jamf Cloud infrastructure is up-to-date, stable, and safe from security threats.…

  • Email System Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The ITS email systems will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying quarterly patches. (ID # 503584)

  • Email System Maintenance

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    Impact of the change on users: The ITS email systems will be briefly unavailable during the maintenance period. Reason for the change: ITS is adding resources to the servers. (ID # 501109)

  • Jamf Maintenance

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    Impact of the change on users: During this time, you may be logged out of Jamf Pro, although the Jamf Pro Server will be working without interruption. Reason for the change: The vendor is patching the Jamf Cloud infrastructure to ensure that Jamf Cloud infrastructure is up-to-date, stable, and safe from security threats. (ID #…

  • Apogee Wireless, Cable TV & Streaming Unavailable

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    Impact of the change on users: Residential users will experience a brief 15-second wireless, cable TV, and streaming outage during the maintenance window. Reason for the change: Apogee is doing maintenance. (ID # 502738)

  • Apogee Wireless, Cable TV & Streaming Unavailable

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    Impact of the change on users: Residential users will experience a full wireless, cable TV, and streaming outage during the maintenance window. Reason for the change: Apogee is doing maintenance. (ID # 501713)

  • Data Center Power Maintenance

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    Impact of the change on users: All equipment provisioned for power redundancy, with connections to both A-side and B-side power, should not experience a service interruption. ITS will be on-site to ensure that critical systems are monitored. Reason for the change: ITS is adding new panels and circuits to the Data Center’s power distribution unit (PDU).…

  • Data Center Switch Maintenance

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    Impact of the change on users: Citrix Virtual Lab and VDI will be intermittently unavailable during the maintenance period. Reason for the change: ITS is converting network switches. (ID # 497028)

  • Data Center Switch Maintenance

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    Impact of the change on users: Patriot Virtual Computing (PVC) and Enterprise Controlled Unclassified Information (eCUI) will be intermittently unavailable during the maintenance period. Reason for the change: ITS is converting network switches. (ID # 500502)