Information Technology Services

Maintenance Archives

  • Cisco AnyConnect Client to Update to Cisco Secure Client

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    Impact of the change on users: Cisco AnyConnect Client will update automatically to Cisco Secure Client for both managed and unmanaged computers. Reason for the change: Cisco AnyConnect is end-of-life (EOL). (ID # 496150)

  • Patriot Drive (P: Drive) Maintenance

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    Impact of the change on users: The Patriot Drive (P: Drive) will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is applying Microsoft Security patches. (ID # 500455)

  • RAMP Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: RAMP will be offline during the maintenance period. Please save your work often and log off before that time. Reason for the change: The vendor is performing maintenance. (ID # 500135)

  • Wired, Wi-Fi & VoIP Phone Networks Unavailable in the Johnson Center

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    Impact of the change on users: The wired, Wi-Fi, and Voice over Internet Protocol (VoIP) phone networks will be unavailable in the Johnson Center during the maintenance period. Reason for the change: ITS is shutting down the wired, Wi-Fi, and Voice over Internet Protocol (VoIP) phone networks to prevent the equipment from overheating while Facilities…

  • System Center Configuration Manager (SCCM) & Mason-Managed Windows Computers’ Software Center Maintenance

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    Impact of the change on users: The System Center Configuration Manager (SCCM) and Mason-Managed Windows Computers’ Software Center will be briefly unavailable during maintenance. Reason for the change: ITS is upgrading SCCM. (ID # 500263)

  • Admissions, Atlas, Imaging & Zax Server Maintenance

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    Impact of the change on users: Services, hosted sites, and applications on the Admissions, Atlas, Imaging, and Zax servers will be unavailable while servers reboot during the maintenance period. Reason for the change: ITS is applying Microsoft Security patches. (ID # 500462 & 500449)

  • Mobile Printing, EHS Training & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 500429)

  • Switch Maintenance May Affect VPN

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    Impact of the change on users: To avoid any potential service interruptions to new or existing Virtual Private Network (VPN) connections, we plan to force failover of the active VPN to the Disaster Recovery (DR) site before the maintenance window. This will allow new VPN sessions to establish connections to the DR VPN. Following the…

  • Aquia Data Center Building Generator Maintenance

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    Impact of the change on users:  No impact is expected unless a power interruption is longer than 30 minutes from the utility power source. Maintenance will be performed in a sequence that will allow that in the event of a power outage from the main utility provider during the maintenance, the generator can be brought…

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…