Information Technology Services

Maintenance Archives

  • CUI, Citrix & VDI Applications Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI), Citrix, and Virtual Desktop Interface (VDI) applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security updates. (ID #497090)

  • RedHat Satellite Service Intermittently Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: RedHat Satellite Service will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying operating system patches. (ID # 492771)

  • Globus Server Maintenance

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    Impact of the change on users: The Globus server will be unavailable during the reboot during the maintenance window. Reason for the change: ITS is applying operating system patches. (ID # 493825)

  • Data Center Switch Maintenance

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    Impact of the change on users: There will be rolling outages, lasting approximately 5 minutes each, of the following services: 25Live Banner Applications DNS/DHCP Services History Department Websites Mason Websites Properly configured DNS clients with multiple DNS servers defined should continue to operate normally. Reason for the change: ITS is converting network switches. (ID #…

  • Data Center Switch Maintenance

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    Impact of the change on users: There will be rolling outages, lasting approximately 5 minutes each, of the following services: Citrix Virtual Lab VDI Properly configured DNS clients with multiple DNS servers defined should continue to operate normally. Reason for the change: ITS is converting network switches. (ID # 497028)

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: All services for Banner, DataMart, Decentralized Systems, and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is applying Oracle quarterly security and update patches to production servers. (ID # 475684)  

  • Power Maintenance at Mason Square

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    Impact of the change on users: Wired, Wi-Fi, Voice over Internet Protocol (VoIP), Cable TV, and streaming will be unavailable at Mason Square during the maintenance period. Services may take up to 90 minutes to come back online. If you have questions or need assistance after the maintenance, please call the Support Center at 703-993-8870.…

  • Banner Database VM Maintenance

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    Impact of the change on users: Banner and Patriot Web queries may take longer or time out. Reason for the change: ITS is upgrading the operating system on several Banner middle-tier systems. (ID # 493735)

  • mason.gmu.edu Maintenance

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    Impact of the change on users: mason.gmu.edu will be unavailable during the maintenance period. Reason for the change: ITS is applying security updates. (ID # 492034)

  • Patriot Drive (P: Drive) Maintenance

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    Impact of the change on users: The Patriot Drive (P: Drive) will be unavailable while the server reboots during the maintenance period. Reason for the change: ITS is applying Microsoft Security patches. (ID # 493679)