Information Technology Services

Maintenance Archives

  • Wi-Fi Unavailable in Select Buildings on Fairfax Campus

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    Impact of the change on users: Wi-Fi will not be available in the following buildings on Fairfax Campus: Childcare Center East Building Finley Building Krug Hall The HUB West Building Reason for the change: ITS is applying patches to address security vulnerabilities. (ID # 263933)

  • NameServer (NS) DNS Records Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: There are 35 gmu.edu DNS subdomains that need to have the NameServer (NS) DNS records re-configured.  There may be a brief period a DNS lookup for an affected DNS domain may not resolve.    The work will be performed in the evening or on the weekend to minimize…

  • Imaging Prod System Upgrade

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    EXTENDED MAINTENANCE Impact of the change on users: The Imaging Prod System will be unavailable during the maintenance window. Reason for the change: ITS is upgrading the Imaging Prod System. (ID # 263306)

  • Student Information System (SIS), Human Resource Information System (HRIS) & Imaging Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Student Information System (SIS), Human Resource Information System (HRIS), and Imaging will be unavailable during the maintenance window. Reason for the change: ITS is updating the server operating system. (ID # 263325)  

  • CUI & Citrix VDI Maintenance

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    Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security patches. (ID # 263591)

  • Globus Server Maintenance

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    Impact of the changes on users: Globus will be unavailable while the server restarts during the maintenance window. Reason for the change: ITS is applying OS patches to the server. (# 262661)

  • CUI & Citrix VDI Maintenance

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    Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates and server software to the servers. (ID # 510823)

  • Videoconferencing Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Videoconferencing will be unavailable during the maintenance window. On-going video system calls will be disconnected and cleared. Device registration and new calls will be unavailable during the required reboot. Reason for the change: ITS is upgrading the operating system. (ID # 260679)

  • Scheduled Outage for Elevator Phones – Fairfax Campus

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    Impact of the change on users: All elevator phones on the Fairfax Campus will be unavailable on Sunday, July 23, from 7:30 to 9:00 a.m., while Information Technology Services (ITS) converts network switches. If you have an emergency while in an elevator during this time, please use a cell phone to contact Mason Police at…

  • Wi-Fi Networks Unavailable in All Academic & Administrative Buildings at All Campuses & Locations

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    EXTENDED MAINTENANCE Impact of the change on users: The Wi-Fi networks in all academic and administrative buildings will be intermittently unavailable for about 30-40 seconds/outage during the maintenance window. Cell phone service will not be impacted. ResNet networks in the residence halls will be available; however, the following services may be intermittently unavailable for about…