Maintenance Archives

Email Routing Unavailable

07/23/2023 7:00 a.m. to 07/23/2023 11:00 a.m.

Impact of the change on users: Email routing will be down during the maintenance window. Reason for the change: ITS is updating the server operating system. (ID # 263169)
Mobile Printing Maintenance

07/18/2023 10:00 a.m. to 07/18/2023 1:00 p.m.

Impact of the change on users: Mobile printing will be unavailable during the maintenance window. Reason for the change: ITS is updating the servers’ operating system. (ID # 262959)
Admissions, Atlas, Imaging & Evisions Server Maintenance

07/13/2023 9:00 p.m. to 07/13/2023 11:30 p.m.

Impact of the change on users: Admissions servers will be unavailable during the maintenance window. The following websites will be unavailable during the maintenance: https://admissions.gmu.edu/transfer/transferCreditSearch.asp https://admissions.gmu.edu/grad/application-deadlines-and-requirements/ https://admissions.gmu.edu/transferGuide/ Reason for the Change: ITS is applying Microsoft security patches to Admissions servers. (ID # 262680 & 262695)
Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

07/12/2023 5:00 p.m. to 07/12/2023 11:30 p.m.

Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates and upgrading the server operating system. (ID # 262530 & 262112)
MicroStrategy Upgrade

07/12/2023 11:00 a.m. to 07/12/2023 6:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: MicroStrategy (microstrategy.gmu.edu) will be unavailable during the maintenance window. This will impact all Mason-enabled MicroStrategy Users. In addition, this will impact all faculty and staff (LDAP) who run Mason Summary Reports. Access to Production. Reason for the change: ITS is upgrading MicroStrategy. (ID # 261497)
Informatica Maintenance

07/09/2023 10:00 a.m. to 07/09/2023 2:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. The servers will be unavailable to execute data exchange and data integration services during the outage. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS). (ID…
Data Center Switch Maintenance

07/09/2023 7:30 a.m. to 07/09/2023 11:30 a.m.

Impact of the change on users: Servers on row 7 in the Data Center will experience a 30-minute network outage and intermittent network outages afterward during the maintenance window. ITS has informed server owners. Reason for the change: ITS is converting network switches. (ID # 260246)
MicroStrategy-Related Service Unavailable

07/09/2023 7:00 a.m. to 07/09/2023 12:00 p.m.

Impact of the changes: MicroStrategy-related services will be unavailable during the maintenance window. Reason for the change: ITS is applying patches. (ID # 261858)
Jamf Pro & Mason Self Service for Macs Unavailable

07/08/2023 9:00 a.m. to 07/08/2023 1:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Devices will still function normally. During this time, you will be logged out of Jamf Pro, and all Jamf services will be unavailable. Reason for the change: The vendor is patching the server to ensure that it is up-to-date, stable, and safe from security threats. (ID #…
Data Center Maintenance

07/07/2023 5:00 p.m. to 07/07/2023 6:00 p.m.

Impact of the change on users: The Data Center and its hosted websites, services, and apps may be unavailable during the maintenance window. Reason for the change: ITS will be creating and configuring new network BGP peering. (ID # 261385)