Information Technology Services

Maintenance Archives

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: Banner, DataMart, decentralized systems, and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is applying Oracle quarterly security/update patches. (ID # 247058)

  • Jamf Pro & Mason Self Service for Macs Unavailable

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    Impact of the change on users: Devices will still function normally. During this time, you will be logged out of Jamf Pro, and all Jamf services will be unavailable. Reason for the change: The vendor is addressing an issue. (ID # 260440)

  • Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus

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    Impact of the change on users: Wi-Fi & wired networks and all network-dependent services in the following buildings will be unavailable during the maintenance window: Aquatic and Fitness Center Buchanan Hall Carow Hall Central Heating and Cooling Plant Child Development Center College Hall, Concert Hall de Laski Performing Arts Building Eagle Bank Arena Enterprise Hall…

  • Cox Network Internet Service Unavailable

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    Impact of the change on users: ITS received notification from Cox that Internet services will not be available at the following locations: Mason Enterprise Center Psychology Clinic University Townhouses Point of View Potomac Science Center Reason for change: The vendor is performing maintenance on network equipment. (ID # 259135)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing Microsoft security patches. (ID # 259758)

  • Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus

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    Impact of the change on users: Wi-Fi & wired networks and all network-dependent services in the following buildings will be unavailable during the maintenance window: Aquatic and Fitness Center Buchanan Hall Carow Hall Central Heating and Cooling Plant Child Development Center College Hall, Concert Hall de Laski Performing Arts Building Eagle Bank Arena Enterprise Hall…

  • Cox Network Internet Service Unavailable

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    Impact of the change on users: ITS received notification from Cox that Internet services will not be available at the following locations: Mason Enterprise Center Psychology Clinic University Townhouses Point of View Potomac Science Center Reason for change: The vendor is performing maintenance on network equipment. (ID # 259120)

  • Wi-Fi & Wired Networks Unavailable in Select Buildings on Fairfax Campus

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    Impact of the change on users: Wi-Fi & wired networks and all network-dependent services in the following buildings will be unavailable during the maintenance window: Aquatic and Fitness Center Buchanan Hall Carow Hall Central Heating and Cooling Plant Child Development Center College Hall, Concert Hall de Laski Performing Arts Building Eagle Bank Arena Enterprise Hall…

  • Virtual Private Network (VPN) Unavailable

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    Impact of the change on users: The Virtual Private Network (VPN)  will be unavailable during the maintenance window. Ongoing VPN sessions will drop. Reason for the change: ITS is upgrading routers to the latest recommended code version. (ID # 259699)

  • Cisco AnyConnect Upgrade

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    Impact of the change on users: The Cisco AnyConnect for Windows will be upgraded via auto-update. Reason for the change: ITS is pushing the Cisco AnyConnect upgrade via Adaptive Security Appliance (ASA). (ID # 259699)