Information Technology Services

Maintenance Archives

  • LISTSERV Maintenance

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    Impact of the change: The LISTSERV will be unavailable during the maintenance window. Reason for the change: ITS is upgrading the LISTSERV. New features and interface enhancements will be available. (ID # 257537)

  • Password Website Maintenance & Duo Upgrade

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    Impact of the change on users: There is no expected outage of the Patriot Pass Password Management website during the maintenance period. The upgrade will result in a new look to the prompt users receive when verifying their identities when signing into the Password Management site. When the upgraded prompt loads on Mason’s web page,…

  • CUI & Citrix VDI Maintenance

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    Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates and server software to the servers. (ID # 258754)

  • IPControl (GUI) Unavailable

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    Impact of the change on users: Authorized IPControl GUI users will not be able to make DNS or DHCP changes while the upgrade is in progress. Reason for the change: ITS is upgrading the IPControl software and addressing known bugs. (ID # 258619)

  • Apogee ResNet Maintenance

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    Impact of the change on users: The wired and wireless networks in the Front Royal residence halls will be intermittently unavailable during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 258131)

  • Apogee ResNet Maintenance

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    Impact of the change on users: The wired and wireless networks in the Front Royal residence halls will be intermittently unavailable during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 257843)

  • Wi-Fi & Wired Networks Intermittently Unavailable in Select Buildings on Fairfax Campuses

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    Impact of the change on users: The Wi-Fi and wired networks in the following buildings will be intermittently unavailable during the maintenance window: Blue Ridge Building 1st Floor Eastern Shore 1st through 5th Floors Merten Hall Peterson Hall Rappahannock Parking Deck Sandbridge Building 2nd Floor Skyline Fitness Center Tidewater Building 1st Floor Hampton Roads Building…

  • Jamf Pro & Mason Self Service for Macs Unavailable

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    Impact of the change on users: Devices will still function normally; however, users will be logged out of Jamf Pro and/or Mason Self Service for Macs during the maintenance window. Additionally, users will not be able to enroll Macs in Jamf (mac.gmu.edu). Reason for the change: The vendor and AWS are doing maintenance. (ID #…

  • Apogee ResNet Maintenance

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    Impact of the change on users: The wired and wireless networks in the Front Royal residence halls will be intermittently unavailable during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 257824)

  • Apogee ResNet Maintenance

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    Impact of the change on users: The wired and wireless networks in the Front Royal residence halls will be intermittently unavailable during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 257805)