Information Technology Services

Maintenance Archives

  • MicroStrategy Unavailable

    to

    Impact of the change on users: MicroStrategy, MicroStrategy-related apps, and 25Live will be unavailable during the maintenance period. Reason for the change: ITS is applying April 2023 Microsoft security updates. (ID # 257309, 257347 & 257406)

  • Select Services & Websites Unavailable

    to

    Impact of the change on users: The following services and websites will be briefly unavailable during the maintenance period: Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching Archive (crserating.gmu.edu) Travel Request (travel.gmu.edu) Reason for the change: ITS…

  • Guest Wi-Fi Intermittently Unavailable

    to

    Impact of the change on users: Guest Wi-Fi will be intermittently unavailable in the following buildings during the maintenance window. Guests will still be able to access the captive portal site, but they will get a message warning them not to trust the site during those few minutes. Finley Building East Building West Building Krug…

  • Research Gateway & Patriot Virtual Computing Unavailable

    to

    EXTENDED MAINTENANCE Impact of the change: The Research Gateway, Patriot Virtual Computing (PVC), and CUI/PVC authentication may be unavailable during the maintenance period. Reason for the change: ITS is upgrading Citrix ADC. (ID # 254783)

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

    to

    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft security updates for April 2023. (ID # 255996 & 256003)

  • Office of Institutional Effectiveness & Planning, Office of Sponsored Programs & Schar School of Policy and Government Server Maintenance

    to

    Impact of the change on users: Office of Institutional Effectiveness & Planning, Office of Sponsored Programs & Schar School of Policy and Government websites, applications, and reports will not be available during the maintenance period. Reason for the change; ITS is performing server maintenance. (ID # 255373)

  • CUI & Citrix VDI Maintenance

    to

    Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates and server software to the servers. (ID # 255812)

  • Cisco TelePresence Unavailable

    to

    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing April 2023 Microsoft security patches. (ID # 254973)

  • Apogee Hampton Roads 6th Floor Emergency Maintenance

    to

    Impact of the change on users: Users in Hampton Roads on the 6th floor may experience intermittent interruption of wired and wireless services during the maintenance window. Reason for the change: The vendor is performing emergency maintenance to troubleshoot fiber links. (ID # 255637)

  • Shenandoah, Rappahannock & Mason Pond Decks Wired Network Maintenance

    to

    Impact of the change: The wired networks in the Shenandoah, Rappahannock & Mason Pond Decks will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the switch code version. (ID # 255164)