Maintenance Archives

Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

04/13/2023 9:00 p.m. to 04/13/2023 11:45 p.m.

Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying April 2023 Microsoft security updates. (ID # 255029)
Admissions, Atlas, Imaging & Evisions Server Maintenance

04/13/2023 8:00 p.m. to 04/13/2023 11:00 p.m.

Impact of the change on users: Admissions servers will be unavailable during the maintenance window. The following websites will be unavailable during the maintenance: https://admissions.gmu.edu/transfer/transferCreditSearch.asp https://admissions.gmu.edu/grad/application-deadlines-and-requirements/ https://admissions.gmu.edu/transferGuide/ Reason for the Change: ITS is applying Microsoft security patches to Admissions servers. (ID # 255067)
Apogee Townhouse Student Housing Maintenance

04/13/2023 5:00 a.m. to 04/13/2023 7:00 a.m.

Impact of the change on users: Townhouse student housing users will experience approximately a one-hour interruption of wired and wireless services during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 254671)
MicroStrategy Unavailable

04/12/2023 7:00 p.m. to 04/12/2023 11:00 p.m.

Impact of the change on users: MicroStrategy will be unavailable during the maintenance window. Reason for the change: ITS is updating server software. (ID # 255048)
Admission Server Maintenance

04/09/2023 1:00 p.m. to 04/09/2023 9:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: The admission server and its hosted applications will not be available during the maintenance window. Reason for the change: ITS is updating the server’s operating system. (# 253114)
Informatica Maintenance

04/09/2023 9:55 a.m. to 04/09/2023 2:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. The servers will be unavailable to execute data exchange and data integration services during the outage. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS) to…
MicroStrategy-Related Service Unavailable

04/06/2023 5:30 p.m. to 04/06/2023 5:45 p.m.

Impact of the changes: MicroStrategy-related services will be unavailable during the maintenance window. Reason for the change: ITS is applying patches. (# 254540)
Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses

04/05/2023 11:00 p.m. to 04/06/2023 2:00 a.m.

Impact of the change on users: The Wi-Fi and wired networks in the following buildings will be intermittently unavailable during the maintenance period: CHDC East Building Enterprise Hall Finley Building Krug Hall The HUB West Building Cell phone service will not be impacted. Reason for the change: ITS is turning on a feature to improve…
Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses

04/04/2023 12:00 a.m. to 04/04/2023 4:00 a.m.

Impact of the change on users: The Wi-Fi and wired networks in the following buildings will be intermittently unavailable during the maintenance period: Merten Hall Peterson Hall Rappahannock Parking Deck Skyline Fitness Card swipe/access control in the following buildings will be intermittently unavailable during the maintenance period: Blue Ridge Building (First Floor) Eastern Shore (First,…
Patriot Virtual Computing Maintenance

04/02/2023 8:00 p.m. to 04/02/2023 10:00 p.m.

Impact of the change on users: Patriot Virtual Computing (PVC) users may experience a brief outage of 15 – 30 seconds and service degradation during the maintenance period. Reason for the change: ITS is making configuration changes to improve performance. (ID # 253946 & 253950)