Information Technology Services

Maintenance Archives

  • Rolling Wi-Fi and Wired Network Outages in Select Buildings on the Fairfax Campus

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    EXTENDED MAINTENANCE Impact of the change on users: There will be rolling Wi-Fi and wired network outages lasting approximately 2 hours each in the following buildings on the Fairfax Campus: Angel Cabrera Global Center Exploratory Hall (lower level, first floor, second floor, and third floor) The hardware will be replaced one at a time so…

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 245747)

  • Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses

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    Impact of the change on users: The Wi-Fi and wired networks in all academic and administrative buildings on all campuses may be intermittently unavailable during the maintenance period. As a result, any service, application, or website hosted or authenticated at any of the Mason campuses or locations may also be intermittently unreachable during the maintenance…

  • Globus Server Maintenance

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    Impact of the changes on users: Globus will be unavailable while the server restarts during the maintenance window. Reason for the change: ITS is applying OS patches to the server. (# 252655)

  • Wi-Fi & Wired Networks Intermittently Unavailable in Select Buildings on the Fairfax Campuses

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    Impact of the change on users: The Wi-Fi and wired networks and VoIP phones in select buildings on the Fairfax campus may be intermittently unavailable during the maintenance period. The following administrative and academic buildings will be affected: Aquatic & Fitness Center Archive Building Buchanan Hall Central Heating & Cooling Plant College Hall Concert Hall…

  • MicroStrategy-Related Service Unavailable

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    Impact of the changes: MicroStrategy-related services will be unavailable during the maintenance window. Reason for the change: ITS is applying patches. (# 253887)  

  • LDAP Server Maintenance

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    Impact of the change on users: The LDAP server will not be available during the maintenance period. Reason for the change: ITS is patching the server operating system. (ID # 253283)

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft security updates for March 2023 and updating software. (ID # 253420, 253469, 253395, 253401, 253454 & 253435)

  • Wi-Fi & Wired Networks Intermittently Unavailable in All Academic & Administrative Buildings on All Campuses

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    Impact of the change on users: The Wi-Fi and wired networks in all academic and administrative buildings on all campuses may be intermittently unavailable during the maintenance period. As a result, any service, application, or website hosted or authenticated at any of the Mason campuses or locations may also be intermittently unreachable during the maintenance…

  • Apogee ResNet Maintenance

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    Impact of the change on users: All Hampton Roads, Second Floor residential Mason users will experience an interruption of wired and wireless services during the maintenance window. Reason for the change: The vendor is performing maintenance. (ID # 253129)