Information Technology Services

Maintenance Archives

  • Wi-Fi Networks Intermittently Unavailable in All Academic & Administrative Buildings On All Campuses

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    Impact of the change on users: The Wi-Fi and wired networks in all academic and administrative buildings on all campuses may be intermittently unavailable during the maintenance period. As a result, any service, application, or website hosted or authenticated at any of the Mason campuses or locations may also be intermittently unreachable during the maintenance…

  • BeyondTrust Remote Support & help.gmu.edu Unavailable

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    Impact of the change on users: BeyondTrust and help.gmu.edu will be unavailable during the maintenance window; ITS representatives will not be able to conduct remote support sessions. Reason for the change: ITS is updating BeyondTrust Remote Support to resolve numerous issues and support macOS Ventura. (ID # 249420)

  • Parking Services Network Maintenance

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    Impact of the change on users: The Parking Services network will have intermittent outages during the maintenance window. Reason for the change: ITS is moving VLANs in preparation for project activities. (ID # 248051)

  • Wi-Fi Networks Intermittently Unavailable in All Academic & Administrative Buildings On All Campuses

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    Impact of the change on users: The Wi-Fi and wired networks in all academic and administrative buildings on all campuses may be intermittently unavailable during the maintenance period. Any service, application, or website hosted or authenticated at any of the Mason campuses or locations may also be intermittently unreachable from the listed buildings during the…

  • Patriot Virtual Computing (PVC) Unavailable

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    Impact of the change on users: Patriot Virtual Computing (PVC) will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft and VMware Tools updates. (ID # 249663)

  • Banner & Select Services Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: AppWorx Banner Access Management Banner Admin Apps ePrint Imaging Password Management website (password.gmu.edu) Patriot Web 25Live Ellucian Workflow will not be able to retrieve/update Banner data, and grades cannot be pushed from Blackboard to Banner. Reason for…

  • Cisco AnyConnect Upgrade

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    Impact of the change on users: The Cisco AnyConnect for Windows/Mac/Linux will be upgraded via auto-update. Reason for the change: ITS is pushing the Cisco AnyConnect upgrade via Adaptive Security Appliance (ASA). (ID # 248581)

  • Banner & Select Services Unavailable

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    Extended Maintenance Impact of the change on users: The following services and websites will be unavailable during the maintenance period: AppWorx Banner Access Management Banner Admin Apps ePrint Imaging Password Management website (password.gmu.edu) Patriot Web 25Live Ellucian Workflow will not be able to retrieve/update Banner data, and grades cannot be pushed from Blackboard to Banner.…

  • Banner & Select Apps Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Banner and the following apps will be unavailable during the maintenance window: Banner Admin Banner Integration Patriot Web Reason for the change: ITS is rezoning servers hosting Banner, its apps, and integration. (ID # 247501)

  • MESA Tools Unavailable

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    Impact of the change on users: MESA tools will be unavailable during the maintenance window. Reason for the change: ITS is upgrading the server operating system and applying security patches. (ID # 247803)