Maintenance Archives

Wired & Wi-Fi Networks Unavailable in Aquia 1st Floor & Thompson Hall

01/15/2023 8:00 a.m. to 01/15/2023 1:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: The wired & Wi-Fi networks will be unavailable in Aquia 1st Floor and Thompson Hall, lower level switches, during the maintenance window. Reason for the change: ITS is upgrading end-of-life switch supervisor modules. (ID # 247379)
Patriot Virtual Computing (PVC) Unavailable

01/15/2023 6:00 a.m. to 01/15/2023 10:00 a.m.

Impact of the change on users: Patriot Virtual Computing (PVC) will be unavailable for approximately during the maintenance period. There will be a full-service outage lasting 15 to 20 minutes during the database upgrade. At this time, no new connections will be made and existing connections will drop. Reason for the change: ITS is upgrading…
CUI & Citrix VDI Maintenance

01/15/2023 6:00 a.m. to 01/15/2023 12:00 p.m.

Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying updates to the servers. (ID # 247364)
Mason.gmu.edu Unavailable

01/15/2023 5:00 a.m. to 01/15/2023 12:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Mason.gmu.edu will not be available to users during the maintenance period. Reason for the change: ITS is applying the latest updates. (ID #244306)
IronPort Maintenance

01/13/2023 8:00 p.m. to 01/15/2023 11:00 a.m.

EXTENDED MAINTENANCE Impact of the change on users: IronPort may be intermittently unavailable during the maintenance window. Users may not be able to log into IronPort or perform tasks: access user quarantine, edit safelist and blocklist, or release messages. Reason for the change: ITS is updating the IronPort and other software on the server. (ID…
Colocated Servers, Pinnacle Reports & Remote Desktop Services Unavailable

01/12/2023 8:00 p.m. to 01/12/2023 11:00 p.m.

Impact of the change on users: Colocated servers and their respective hosted applications and websites, Pinnacle Reports, and Remote Desktop Services will experience two intermittent outages of approximately 10-15 minutes each during the maintenance period. Reason for the change: ITS is applying Microsoft security updates. (ID # 247311)
Informatica Maintenance

01/12/2023 1:00 p.m. to 01/12/2023 4:00 p.m.

Impact of the change on users: Certain environments of Informatica will be unavailable during the maintenance window. Reason for the change: The vendor is performing quarterly Informatica maintenance. (ID # 247759)
Analog Line Upgrades

01/12/2023 9:00 a.m. to 01/20/2023 5:00 p.m.

EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in Nguyen Engineering Building during the maintenance period. Analog line outages will be less than one minute each as engineers swap out analog cables. Reason for the change: ITS is upgrading analog cables. (ID # 247271)
Apogee ResNet Maintenance

01/09/2023 7:00 p.m. to 01/09/2023 11:59 p.m.

Impact of the change on users: Liberty Square may experience a 30 to 60-minute interruption of data services during the maintenance window. Reason for the change: The vendor is upgrading software. (ID # 247081)
IPControl Upgrade

01/04/2023 10:00 p.m. to 01/05/2023 2:00 a.m.

EXTENDED MAINTENANCE Impact of the change on users: Authorized IPControl users will not be able to make DNS or DHCP changes while the upgrade is taking place. DHCP and DNS services will not be affected. Reason for the change: ITS is upgrading IPControl software. (ID #245941)