Information Technology Services

Maintenance Archives

  • Citrix Virtual Lab (CVL) Maintenance

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    Impact of the change on users: The Citrix Virtual Lab (CVL) will be unavailable while the servers are rebooted during the maintenance window. Reason for the change: ITS is updating the password. (ID # 238385 & 238497)

  • Rolling Wi-Fi & Wired Network Outages Across All Campuses

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    Impact of the change on users: There will be rolling Wi-Fi and wired network outages across all campuses during the maintenance window. Reason for the change: ITS is upgrading building switches to the latest recommended code version. (ID # 238425)

  • Imaging Prod Website (AppXtender) Unavailable

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    Impact of the change on users: Imaging Prod Website (AppXtender) will be unavailable during the maintenance period. Reason for the change: ITS is updating the Imaging application. (ID # 238176)

  • MESA M: Drive Maintenance

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    Impact of the change on users: The MESA M: Drive will be unavailable during the maintenance window. Reason for the change: ITS is replacing a faulty battery. (ID # 238503)

  • CUI, CaLT & PVC Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), and Patriot Virtual Computing (PVC) applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for July 2022. (ID #238079 & 238083)

  • Patriot Pass Password Management Website Maintenance

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    Impact of the change on users:  The Patriot Pass Password Management website (password.gmu.edu) will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying configuration changes. (ID # 237970)

  • Selected Apps, Services & Websites Intermittent Connectivity Issues

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    EXTENDED MAINTENANCE Impact of the change on users: Colocated servers and their respective hosted applications and websites will experience intermittent connectivity issues during the maintenance period in addition to the following apps, services, and websites: 25Live Budget Tracking System (bts.gmu.edu) Course Enrollment Daily Snapshot (enrtargets.gmu.edu) Colocated Services HR website Institutional Effectiveness and Planning (oiep.gmu.edu) Mason…

  • Potomac Science Center Emergency Network Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: The Wi-Fi and wired networks in Potomac Science Center building will be intermittently unavailable during the maintenance window. Reason for the change: ITS is replacing a router. (ID # 238216)

  • RAMP Maintenance

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    Impact of the change on users: Users should avoid using RAMP during the maintenance window. Reason for the change: The vendor is applying updates. (ID # 238138)

  • Intermittent Network Outages in Select Buildings

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    Impact of the change on users: There will be intermittent network outages at the following buildings: Sports Medicine Assessment Research & Testing (SMART) Laboratory The Smithsonian Conservation Biology Institute Signal Hill at Mason in Loudon Reason for the change: ITS is upgrading a router. (ID # 238007)