Information Technology Services

Maintenance Archives

  • CUI & Citrix VDI Maintenance

    to

    Impact of the change on users: Controlled Unclassified Information (CUI) and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying updates to the servers. (ID # 238045)

  • MicroStrategy & 25Live Unavailable

    to

    Impact of the change on users: MicroStrategy and 25Live will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates for June 2022. (ID # 237888)

  • Cisco TelePresence Unavailable

    to

    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing June 2022 Microsoft security patches. (ID # 237909)

  • Globus Transfer Service Unavailable

    to

    Impact of the change on users: The Globus Transfer Service will be unavailable during the maintenance period. Reason for the change: ITS is apply patches to the server. (ID # 237187)

  • Apogee ResNet Maintenance

    to

    Impact of the change on users: Beacon Hall will a brief interruption of data services during the maintenance period. Reason for the change: The vendor is installing an uninterruptible power supply (UPS) and power distribution unit (PDU) at the Smithsonian-Mason School of Conservation location to provide additional power protection to the ResNet distribution and out-of-band…

  • Analog Line Upgrades

    to

    EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in Johnson Center on the 1st floor during the maintenance period. Analog line outages will be less than one minute each as engineers swap out analog cables. Reason for the change: ITS is upgrading analog cables. (ID # 237738)

  • Apogee ResNet Maintenance

    to

    Impact of the change on users: Beacon Hall will a brief interruption of data services during the maintenance period. Reason for the change: The vendor is installing an uninterruptible power supply (UPS) and power distribution unit (PDU) at the Science & Technology campus to provide additional power protection to the ResNet distribution and out-of-band equipment.…

  • RAMP Maintenance

    to

    Impact of the change on users: Users should avoid using RAMP during the maintenance window. Reason for the change: The vendor is applying Microsoft critical security updates. (ID # 237742)

  • Grant Ledger Rebuild

    to

    Impact of the change on users: While the grant ledger rebuild is running, activity in Banner Admin Apps and any reports that touch on grant-related tables will get errors. Other documents (POs, Invoices) will not be automatically posted or routed to the approval queues. No other Banner-related activity will be impacted. Reason for the changes:…

  • Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

    to

    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying July 2022 Microsoft security updates. (ID # 237645)