Information Technology Services

Maintenance Archives

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying July 2022 Microsoft patches. (ID # 237402)

  • Apogee CATV Maintenance in University Townhouses

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    Impact of the change on users: Users in University Townhouses will experience a 30 minute CATV outage during the maintenance period. Reason for the change: The vendor is performing ISP maintenance. (ID # 237396)

  • Informatica Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Informatica Intelligent Cloud Services (IICS) and Informatica Secure Agent Servers will be unavailable during the maintenance period. The servers will be unavailable to execute data exchange and data integration services during the outage. Reason for the change: The vendor is upgrading Informatica Intelligent Cloud Services (IICS) to…

  • Jamf Pro Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Devices will still function normally; however, users may be logged out of Jamf Pro during the maintenance period. The Jamf Pro Server will be working without interruption. Reason for the change: The vendor is patching Jamf Pro servers. (ID # 237250)

  • Banner Automatic Document Posting Suspended During End-of-Fiscal-Year Roll-Up

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    EXTENDED MAINTENANCE Impact of change on users: Banner automatic document posting will be suspended while Fiscal Services completes end-of-fiscal-year processing of financial data (e.g., general ledger balances, encumbrances, purchase orders, budget, etc.). Please do not enter finance, payroll, and budget into Banner during this time period. Other Banner services will not be impacted and will…

  • Analog Line Upgrades

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    EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in the Johnson Center, ground floor during the maintenance period. Analog line outages will be less than one minute each as engineers swap out analog cables. Reason for the change: ITS is upgrading analog cables. (ID # 236924)

  • CUI, CaLT & PVC Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), and Patriot Virtual Computing (PVC) applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for June 2022 (ID #236772 & 236787)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 226542)

  • Data Center PDU & UPS Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: During the maintenance, the generator will be engaged and PDUs will remain online while units are checked. UPS units will be placed in maintenance bypass, one at a time. After each UPS has been checked, the unit will be placed back online. Reason for the change: ITS…

  • CUI & Citrix VDI Maintenance

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    Impact of the change on users: Controlled Unclassified Information and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying updates to the servers. (ID # 236768)