Information Technology Services

Maintenance Archives

  • mason.gmu.edu Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: mason.gmu.edu HTTPS, IMAPS, SMTPS services will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server operating system. (ID # 235916)

  • Banner, DataMart, Decentralized Systems & Patriot Web Unavailable

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    Impact of the change on users: Banner, DataMart, decentralized systems, and Patriot Web will be unavailable during the maintenance period. Reason for the change: ITS is applying Oracle quarterly security/update patches. (ID # 236014)

  • Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying June 2022 Microsoft security updates. (ID # 236428)

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying June 2022 Microsoft patches. (ID # 236432)

  • Internet2 Unavailable

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    Impact of the change on users: Intermittent service interruptions are expected, affecting access to remote research and education instruments, systems, and data available exclusively via Internet2. This maintenance should not impact access to commercial sites and services. Reason for the change: ITS is upgrading to the new vendor-recommended code for this platform. (ID # 236276)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is installing June 2022 Microsoft security patches. (ID # 236198)

  • MicroStrategy & 25Live Unavailable

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    Impact of the change on users: MicroStrategy and 25Live will be unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates for June 2022. (ID # 236219)

  • Apogee ResNet Maintenance

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    Impact of the change on users: Apogee ResNet and Stream2 will be intermittently unavailable during the maintenance period. Reason for the change: The vendor is updating firmware on fiber optic modules. (ID # 236111)

  • Brief Wi-Fi & Wired Outages at All Mason Campuses & Locations on Sunday, June 12

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    Impact of the changes on users:  There will be intermittent outages, typically 5 to 10 minutes, of the Wi-Fi and wired networks during the maintenance period. Any service, application, or website hosted or authenticated at any of the Mason campuses or locations will also be intermittently unreachable during the maintenance period, including voice-over-IP (VoIP) and…

  • IPAM GUI Maintenance

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    Impact of the change on users: IPControl, the IPAM GUI, will be briefly unavailable for a couple of minutes during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is upgrading IPAM software. (ID # 233596)