Information Technology Services

Maintenance Archives

  • DHCP/DNS Server Maintenance

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    Impact of the change on users: No impact to users is expected; however, if a disruption to services, applications, or websites occurs, ITS will post an unplanned outage on https://wpdev.its.gmu.edu/alerts/. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is upgrading DHCP/DNS servers. (ID…

  • Patriot Pass Password Management Website Maintenance

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    Impact of the change on users:  The Patriot Pass Password Management website (password.gmu.edu) will be briefly unavailable during the maintenance period. Reason for the change: ITS is applying configuration changes. (ID # 234965)

  • Banner Admin Apps, Patriot Web & Select Apps, Websites & App Functionality Unavailable

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    Impact of the change on users: Banner Admin Apps, Patriot Web, Banner Access Management, 25Live, AppWorx, ePrint, and the Password Management website (password.gmu.edu) will be unavailable during the maintenance period. Additionally, Ellucian Workflow will not be able to retrieve or update Banner data, and grades cannot be pushed from Blackboard to Banner. Reason for the…

  • IPAM GUI Maintenance

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    Impact of the change on users: Authorized IPControl users will not be able to make DNS or DHCP changes while the server is restarted, which will take a few minutes. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is renewing the certificate for…

  • Informatica Maintenance

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    Impact of the change on users: Certain Informatica environments will be unavailable during the maintenance period. Reason for the change: ITS is applying patches. (ID # 234659)

  • Informatica Maintenance

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    Impact of the change on users: Certain Informatica environments will be unavailable during the maintenance period. Reason for the change: ITS is applying patches. (ID # 234644)

  • Mobile Printing, EHS Training Unavailable & CASO Services Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing, EHS Training (ehassistant.gmu.edu), and Card Access Security Office (CASO) services may be unavailable during the maintenance period. Reason for the change: ITS is applying May 2022 Microsoft security updates. (ID # 234488)

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying May 2022 Microsoft patches. (ID # 234513 & 234566)

  • Select Services & Websites Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: Course Enrollment Daily Snapshot and the Course Enrollment Comparison Reports (enrtargets.gmu.edu) Office of Institutional Effectiveness and Planning (oiep.gmu.edu) Office of Sponsored Programs (randed.gmu.edu) Office of Strategic Budgeting & Planning (budget.gmu.edu) Research Website (www2.gmu.edu/research) Student Evaluations of Teaching…

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying Microsoft security updates for May 2022. (ID # 234376)