Information Technology Services

Maintenance Archives

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for February 2022. (ID # 231225 & 231244)

  • Software Center for Windows Unavailable

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    Impact of the change on users: Software Center for Windows for Mason-owned and -managed computers will be unavailable during the maintenance period. Reason for the change: ITS is upgrading Software Center. (ID # 231185)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change: Banner Admin, Patriot Web, DataMart, and decentralized systems may not be available during the maintenance period. Reason for the change: ITS is applying quarterly security patches and updates. (ID # 231147)

  • mason.gmu.edu Maintenance

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    Impact of the change on users: mason.gmu.edu will not be available during the maintenance period. Reason for the change: ITS is upgrading server software. (ID # 231318)

  • CUI & Citrix VDI Maintenance

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    Impact of the change on users: Controlled Unclassified Information and Citrix Virtual Desktop Infrastructure (VDI) may be unavailable during the maintenance period. Reason for the change: ITS is applying updates to the servers. (ID # 231210)

  • Globus Transfer Service Unavailable

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    Impact of the change on users: The Globus Transfer Service will be unavailable during the maintenance period. Reason for the change: ITS is apply patches to the server. (ID # 230124)

  • Data Center Maintenance

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    Impact of the change on users: No impact to users is expected. Reason for the change: ITS is upgrading UPS hardware. (ID # 230012)

  • Student VPN Briefly Unavailable

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    Impact of the change on users: Two-Factor Authentication (2FA) will be required for Cisco AnyConnect when connecting to all Mason VPNs. Visit 2fa.gmu.edu to enroll. For assistance, contact the ITS Support Center at 703-993-8870 The student Virtual Private Network (VPN) will be briefly unavailable during the maintenance period. Sessions that are started prior to and…

  • CT-AV Intermittently Unavailable

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    Impact of the change on users: CA-TV in Horizon Hall will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading building switches to the latest recommended versions. (ID # 231151)

  • Intermittent Phone Outages on Fairfax Campus During Spring Break

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    EXTENDED MAINTENANCE Impact of the change on users: Fairfax Campus Beginning Monday, March 14 through Friday, March 18, Information Technology Services (ITS) will be upgrading a portion of Mason’s telephone system infrastructure on the Fairfax Campus to address damaged equipment. During this period, some analog and digital phone lines on the Fairfax Campus, including phone…