Information Technology Services

Maintenance Archives

  • Wired Network Unavailable in Residence Halls

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    Impact of the change on users: The wired network will be unavailable in the following buildings: January 10: Hampton Roads, Liberty Square, Northern Neck, Potomac Heights, Taylor Hall January 11: Commonwealth, Dominion, Mason Global Center, Rogers, Whitetop January 12: Blue Ridge, Eastern Shore, Piedmont, Sandbridge, Tidewater January 13: Beacon Hall (SciTech), Front Royal, Jackson, Townhouses,…

  • Residence Hall Networks (ResNet) Unavailable on All Campuses

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    EXTENDED MAINTENANCE Impact of the change on users: Residence Hall Networks (ResNet) will be unavailable on all campuses from approximately 2:00 a.m. to 6 a.m. during the maintenance period. Reason for the change: The vendor is expanding node clusters to provide additional stability to the residence hall networks on all campuses. (ID # 225739)

  • Remote Desktop Services (RDS) Unavailable

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    Impact of the change on users: Remote Desktop Services (RDS) servers will be unavailable during the maintenance period. Reason for the change: ITS is testing RDS servers because they have been intermittently giving “Access is Denied”error message on log-on since the domain controller (DC) rebuild. (ID # 226897)

  • DNS Server Emergency Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Authorized IPControl GUI users will not be able to make DNS or DHCP changes while the upgrade is in progress on the Executives. Due to the severity of the vulnerability, updates may occur during business hours; however, only one IPAM server will be updated at a time.…

  • MicroStrategy QA & Production Environments Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: MicroStrategy QA & Production Environments will be unavailable during the maintenance period. Reason for the change: ITS is applying firmware updates to the servers. (ID # 225608)

  • Banner & Select Services Unavailable

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    Impact of the change on users: The following services and websites will be unavailable during the maintenance period: AppWorx Banner Access Management Banner Admin Apps ePrint Imaging Password Management website (password.gmu.edu) Patriot Web 25Live Ellucian Workflow will not be able to retrieve/update Banner data, and grades cannot be pushed from Blackboard to Banner. Reason for…

  • DNS Server Emergency Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Authorized IPControl GUI users will not be able to make DNS or DHCP changes while the upgrade is in progress on the Executives. Due to the severity of the vulnerability, updates may occur during business hours; however, only one IPAM server will be updated at a time.…

  • DNS Server Emergency Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Authorized IPControl GUI users will not be able to make DNS or DHCP changes while the upgrade is in progress on the Executives. Due to the severity of the vulnerability, updates may occur during business hours; however, only one IPAM server will be updated at a time.…

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for December 2021 that include security fixes and non-security updates. (ID # 226217 & 226236)

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 216249)