Information Technology Services

Maintenance Archives

  • Residence Hall Network (ResNet) Unavailable in Taylor Residence Hall

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    Impact of the change on users: The residence hall Wi-Fi and Wired networks (ResNet) will be unavailable in the Taylor residence hall during the maintenance period. Reason for the change: The vendor is cleaning and improving light levels of fiber in the Taylor residence hall. (ID # 225874)

  • VPN Intermittently Unavailable

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    Impact of the change on users: The Virtual Private Network (VPN) will be intermittently unavailable during the maintenance period. Sessions that are started prior to and are ongoing during the maintenance period will not be impacted. Reason for the change: ITS is renewing SSL certificates. (ID # 225310)

  • Wi-Fi Networks Unavailable on All Campuses in All Academic & Administrative Buildings

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    Impact of the change on users: The Wi-Fi network will be unavailable on all campuses in all academic and administrative buildings during the maintenance period. Reason for the change: ITS is upgrading hardware code. (ID # 225762)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying December 2021 Microsoft security updates. (ID # 226143)

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying December 2021 Microsoft patches. (ID # 226177)

  • Central Authentication Services (CAS) & Shibboleth Briefly Unavailable

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    Impact of the change on users: Central Authentication Services (CAS) & Shibboleth will be briefly unavailable during the maintenance period. Reason for the change: ITS is working with vendors to convert all Wolfram products in use at Mason to start using single-sign-on (SSO) starting in 2022. (ID # 226124)  

  • Controlled Unclassified Information (CUI) Citrix VDI Applications Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI) Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft December 2021 patches. (ID # 226221)

  • DNS Server Emergency Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: Authorized IPControl GUI users will not be able to make DNS or DHCP changes while the upgrade is in progress on the Executives. Due to the severity of the vulnerability, updates may occur during business hours; however, only one IPAM server will be updated at a time.…

  • Aquia Data Center Building Generator Maintenance

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    Impact of the change on users:  No impact is expected unless there is a power interruption of longer than 30 minutes from the utility power source. In an emergency, the generator can be brought back online within 1 hour. In the event of a power interruption, the uninterruptible power supplies (UPS) will provide power until…

  • Banner Data Integration Unavailable

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    Impact of the change on users: During the maintenance period, the following Banner data integration tasks will be unavailable: Ellucian Workflow and Informatica will not be able to retrieve data from Banner. Grades cannot be pushed from Blackboard to Banner. Registration changes will not be pushed from Banner to Blackboard until after the maintenance is…