Information Technology Services

Maintenance Archives

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft Security Updates for November 2021 (ID #224906)

  • Patriot Virtual Computing (PVC) Desktops Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Patriot Virtual Computing (PVC) Desktops will be briefly unavailable during the maintenance period. IMPORTANT Please log out of any existing sessions to avoid losing data prior to the maintenance period. Reason for the change: ITS is applying November Microsoft patches. (ID # 224885)

  • Banner Admin, Patriot Web & Select Services Unavailable

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    Impact of the change on users: Banner Admin, Patriot Web, and the following services will not be available during the maintenance period: 25Live AppWorx Banner Access Management ePrint Imaging Patriot Pass Password Management (password.gmu.edu) Additionally, Ellucian Workflow will not be able to retrieve or update Banner data and grades cannot be pushed from Blackboard to…

  • Science & Technology Campus: Wi-Fi & Wired Networks Unavailable in Select Buildings

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    Impact of the change on users: The Wi-Fi and wired networks in the following buildings will be unavailable during the maintenance period: Colgan Hall Discovery Hall Hylton Performing Arts Center Katherine G. Johnson Hall Reason for the change: ITS is upgrading the hardware. (ID # 223955)  

  • MicroStrategy Reports Intermittently Unavailable

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    Impact of the change on users: All MicroStrategy reports will be intermittently unavailable during the maintenance period. Reason for the change: ITS is changing backup methods. (ID # 224165)

  • Controlled Unclassified Information (CUI) Citrix VDI Applications Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI) Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft November 2021 patches. (ID # 224870)

  • Analog Line Upgrades

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    EXTENDED MAINTENANCE Impact of the change on users: Analog lines will be intermittently unavailable in Southside during the maintenance period. Analog line outages will be less than one minute each as engineers swap out analog cables. Reason for the change: ITS is upgrading analog cables. (ID # 224127)  

  • DHCP/DNS Server Maintenance

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    Impact of the change on users: Devices on the Fairfax wired networks will not be able to receive new or renew DHCP leases and Solstice Pods in residence halls will be intermittently unavailable during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the…

  • TeamDynamix (TDX) Unavailable

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    Impact of the change on users: TeamDynamix (TDX) will be unavailable during the maintenance period, including TDX links in the ITS Service Catalog and on the Request Help page. If you need assistance during the maintenance period, please contact the ITS Support Center at 703-993-8870 or via email at [email protected]. Reason for the change: The…

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying November 2021 Microsoft security updates. (ID # 224530)