Information Technology Services

Maintenance Archives

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying November 2021 Microsoft patches. (ID # 224340)

  • Cisco TelePresence Unavailable

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    Impact of the change on users: The Cisco TelePresence content server and management suite will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying November 2021 Microsoft updates. (ID # 224433)

  • MicroStrategy & 25Live Unavailable

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    Impact of the change on users: MicroStrategy and 25Live will be intermittently unavailable during the maintenance period. Reason for the change: ITS is applying November 2021 Microsoft security updates. (ID #224429)

  • MicroStrategy Maintenance: Metadata Changes

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    Impact of the change on users: The MicroStrategy Administrative project and the Research folder of the Mason Summary project will be unavailable during the maintenance period. Reason for the change: ITS is moving a bulk of metadata changes in support of the Chart of Accounts (COA) project from the development/test environment to production. (ID #…

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is upgrading server software. (ID # 222780)

  • Patriot Web, Banner Admin & Select Services Unavailable

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    Impact of the change on users: The following applications and services will be unavailable during the maintenance period: AppWorx Banner Access Management Banner Admin Apps ePrint Imagine Password Management Site (password.gmu.edu) Patriot Web Also, Ellucian Workflow will not be able to retrieve or update Banner data, and grades cannot be pushed from Blackboard to Banner.…

  • www.gmu.edu URL Migration

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    Impact of the change on users: No impact to users is expected; however, if a disruption to the website occurs, ITS will post an unplanned outage on https://wpdev.its.gmu.edu/alerts/. Reason for the change: ITS is migrating the www.gmu.edu URL to a new hosting platform. (ID # 223556)

  • DHCP/DNS Server Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: No impact to users is expected; however, if a disruption to services, applications, or websites occurs, ITS will post an unplanned outage on https://wpdev.its.gmu.edu/alerts/. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is upgrading the…

  • Patriot Virtual Computing (PVC) Desktops Unavailable

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    Impact of the change on users: Patriot Virtual Computing (PVC) Desktops will be briefly unavailable during the maintenance period. IMPORTANT Please log out of any existing sessions to avoid losing data prior to the maintenance period. Reason for the change: ITS is applying October Microsoft patches. (ID # 223503)

  • CUI, CaLT, PVC & Citrix VDI Applications Unavailable

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    EXTENDED MAINTENANCE Impact of change on users: Controlled Unclassified Information (CUI), Classroom Technologies (CaLT), Patriot Virtual Computing (PVC), and Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft October 2021 security updates. (ID # 223518)