Information Technology Services

Maintenance Archives

  • Patriot Web & Banner Admin Unavailable

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    EXTENDED MAINTENANCE Impact of the change on users: Patriot Web and Banner Admin will be unavailable during the maintenance period. Reason for the change: ITS is upgrading the server. (ID # 221204)  

  • DHCP/DNS Server Maintenance

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    EXTENDED MAINTENANCE Impact of the change on users: No impact to users is expected; however, if a disruption to services, applications, or websites occurs, ITS will post an unplanned outage on https://wpdev.its.gmu.edu/alerts/. Properly configured DNS clients (i.e., more than one DNS server configured) will not be impacted. Reason for the change: ITS is upgrading the…

  • Controlled Unclassified Information (CUI) Citrix VDI Applications Unavailable

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    Impact of change on users: Controlled Unclassified Information (CUI) Citrix VDI applications will be unavailable during the maintenance period. Reason for change: ITS is applying Microsoft October 2021 patches. (ID # 223497)

  • Cable TV Maintenance

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    Impact of the change on users: No impact to users is expected; however, if a disruption to services, applications, or websites occurs, ITS will post an unplanned outage on https://wpdev.its.gmu.edu/alerts/. Reason for change: The vendor is performing maintenance on cable TV. (ID # 223425)

  • Network Unavailable at Mason in Loudoun, Smart Lab & Smithsonian Mason School of Conservation

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    Impact of the change on users: Wired and Wi-Fi networks in the Mason in Loudoun, Smart Lab, and Smithsonian Mason School of Conservation will be unavailable during the maintenance period. Reason for the change: ITS is upgrading router code. (ID # 219993)

  • DHCP/DNS Server Maintenance

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    Impact of the change on users: Devices on all of the Wi-Fi networks and some of the wired networks for Bring Your Own Device (BYOD) labs will not be able to receive new or renew DHCP leases intermittently during the maintenance period. Properly configured DNS clients (i.e., more than one DNS server configured) will not…

  • Patriot Web Self Service, Banner Admin & MicroStrategy Reports Unavailable

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    Impact of the change on users: The following services will be unavailable during the maintenance period: 25Live Banner Admin Budget & Travel Banner-related applications including DataMart and De-centralized systems Fiscal HR Intranet MicroStrategy Reports Patriot Web Self Service password.gmu.edu Reason for change: ITS is applying routine quarterly security/update patches to production servers. (ID # 216234)

  • Matlab License Update

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    Impact of the change on users: The Matlab license manager will be unavailable during the maintenance period. While the Existing Matlab users will not be impacted. Reason for the change: ITS is updating Matlab versions. (ID # 222854)

  • Mobile Printing & EHS Training Unavailable

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    Impact of the change on users: Pharos/Canon mobile printing and EHS Training (ehassistant.gmu.edu) may be unavailable during the maintenance period. Reason for the change: ITS is applying October 2021 Microsoft security updates. (ID # 222719)

  • Colocated Servers Intermittently Unavailable

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    Impact of the change on users: Colocated servers and their respective hosted applications and websites will be intermittently unavailable during the maintenance period. Reason for the change: ITS is upgrading server software and applying October 2021 Microsoft patches. (ID # 222421, 222436 & 222402)